Sixth National Conference on Quality Health Care for Culturally Diverse Populations: Poster Presentations A Cultural Competence Curriculum Model
Start | Browse by Day | Author Index

Poster Session II Poster Presentations (Group II)

A Cultural Competence Curriculum Model
Tuesday, September 23, 2008: 1:00 PM-7:30 PM, Minn Marriott, 4th Floor - Atrium
This poster depicts a cultural competence curriculum model for nursing staff in a large medical center.  In an environment of changing demographics and healthcare disparities, it is essential that nurses continue to develop competence in providing care across cultures.  It is recognized that nurses are at different levels on their journey of becoming culturally competent.  An extensive literature search supports that education can enhance the level of competence.
The curriculum was designed to provide nursing staff with knowledge, skills, and tools to provide culturally and linguistically appropriate healthcare.  We define cultural competence as the acquisition and integration of awareness, knowledge, and skills of cultural beliefs, values, and behaviors needed to provide individualized patient care.  Expected outcomes include:
  • Awareness of one’s own cultural background and nursing practice implications
  • Recognition of the importance that culture plays in health promotion and treatment of illness
  • Acquisition of skills to communicate with patients with diverse language and cultural backgrounds
  • Knowledge and skills to complete a comprehensive cultural assessment
  • Identification of resources to provide culturally and linguistically appropriate care
The curriculum focuses on self awareness, culture general, and culture specific content.  A variety of teaching strategies address the affective, cognitive, and psychomotor learning domains.  The curriculum was implemented in 2007 with classes offered quarterly and content integrated into existing staff development.
Outcome evaluation methodologies include:
  • A pre and post assessment tool to determine the level of cultural competence
  • A competency to demonstrate the effective use of an interpreter
  • Cultural assessment chart audits
  • Monitor use of the transcultural resources website
  • Community-based focus groups assessing perceptions on the provision of culturally appropriate care

This cultural competence curriculum model may be readily modified to address the learning needs in other healthcare institutions.  This education initiative is supported by members of the Mayo Clinic Transcultural Patient Care - Education Workgroup.

Handouts
  • A CULTURAL COMPETENCE CURRICULUM MODEL Handout.doc (52.0 kB)

    • Presentation Information:

    Program: Poster Presentations
    Primary Category: Cultural Competence Training
    Subtopics: Clinical interactions, Curricula development, Patient safety, Quality improvement, Organizational plans, policies, management strategies, Organizational assessments, Standards (performance, organizational), Organizational internal policies

    Region Addressed by Presentation: US - Midwest
    Organization: Health Care System
    Population/Demographic: Nurses and Allied Health Staff
    Keywords: Cultural Competence, Education, Curriculum
    Sheryl M. Ness, RN, MA, OCN , Cancer Center, Mayo Clinic, Rochester, MN
      Program Manager - Cancer Education Program
      Mayo Clinic
      Cancer Center
      200 First Street SW
      Rochester MN, USA 55905

      Phone: 507-266-4855
      Fax: 507-284-1544
      Email Address: ness.sheryl@mayo.edu

      Biographical Sketch:       Presenter is a member of the Transcultural Patient Care Subcommittee with knowledge and expertise in cultural competence education. Presenter holds Master's Degree in Transcultural Nursing.
    Sandra Leinonen, RN, MA , Department of Nursing, Mayo Clinic, Rochester, MN
      Nursing Education Specialist
      Mayo Clinic
      Department of Nursing
      200 First Street SW
      Rochester MN, USA 55905

      Phone: 507-255-9957
      Email Address: kummeth.patricia@mayo.edu

      Biographical Sketch:       Co-Chair of the Transcultural Patient Care Subcommittee - Cultural Competence Curriculum Workgroup with expert knowledge in cultural competence education. Presenter holds a Master's Degree in Transcultural Nursing.
    Deborah Jefferson, RN, MSN , Department of Nursing, Mayo Clinic, Rochester, MN
      Nursing Education Specialist
      Mayo Clinic
      Department of Nursing
      200 First Street SW
      Rochester MN, USA 55905

      Phone: 507-266-7131
      Email Address: jefferson.deborah@mayo.edu

      Biographical Sketch:       Deborah A. Jefferson, RN, MS is a native of Philadelphia, Pennsylvania where she received her undergraduate degree in Nursing. She complete her graduate degree at the University of Minnesota from the Department of Nursing Education within the public health track. Deborah is currently a Nursing Education Specialist in Transplant at Mayo Clinic, Rochester. She serves as the Co-chair of the Transcultural Patient Care Subcommittee Education Workgroup at Mayo Clinic. The education workgroup is responsible for the development and implementation of the Cultural Competence Curriculum. She is the co-author of a cultural simulation entitled "A Clown Simulation" and an on-line tutorial on navigating intranet cultural resources. She presents in the area of cultural competence in patient care and precepting across cultures.
    Kathy Ferguson, RN, MS , Department of Nursing, Mayo Clinic, Rochester, MN
      Nursing Education Specialist
      Mayo Clinic
      Department of Nursing
      200 First Street SW
      Rochester MN, USA 55905

      Phone: 507-255-2578
      Email Address: ferguson.kathy@mayo.edu

      Biographical Sketch:       Kathy Ferguson, RN, MS is a Nursing Education Specialist and Instructor in Nursing, Mayo Clinic College of Medicine at Mayo Clinic--Rochester, Minnesota. She is a member of the Division of Education and Professional Development in the Department of Nursing at Mayo. She received her B.S and M.S. from Winona State University. In her current role she is responsible for orientation, staff development and competency assessment. Prior to her current role, she has held positions as a staff nurse on a surgical floor, as a diabetes educator and an ambulatory care nurse. Kathy is a member of the Transcultural Patient Care Subcommittee and its education workgroup. As a co-chair of the education workgroup, she has worked with a group of dedicated individuals to develop and implement a cultural competence curriculum for the Department of Nursing. She is a previous member of the Mayo Clinic Rochester Nursing Diversity Council and is currently a member of the Mayo Clinic Rochester Community Diversity Initiative planning group.
    Theresa Gannon, RN, BSN , Department of Nursing, Mayo Clinic, Rochester, MN
      Staff Nurse
      Mayo Clinic
      Department of Nursing
      200 First Street SW
      Rochester MN, USA 55905

      Phone: 507-266-7014
      Email Address: gannon.theresa@mayo.edu

      Biographical Sketch:       Member of the Transcultural Patient Care Subcommittee with knowledge and expertise in cultural competence education.
    See more of: Poster Presentations (Group II)
    See more of: Poster Presentations