This population is found in 28 isolated First Nation communities sparsely spread over 385,000 sq. km. Few supports familiar to the mainstream population (eg. home support, home care, supportive housing, long term care, skilled nursing facilities, etc.) exist in these communities. Access is a major issue to services available in more southern communities because of geographic, systemic, financial and cultural barriers. Even when those services are accessed, they often do not meet even the most basic standards of cultural or linguistic appropriateness.
Most of this ageing population lives in a dramatically different cultural and linguistic context than the service planners and providers.
Between 80 and 90% of Sioux Lookout Meno Ya Win Health Center’s institutional long term care (skilled nursing facility) capacity is occupied by First Nations people from these remote, isolated northern communities. Family visits are rare. Socialization and contact with loved ones is almost impossible. Preventing the effects of institutionalization is very difficult in these circumstances. Several measures have been put in place to redress this situation and add a measure of civility in response to the strong family and communities ties traditionally significant to the quality of life of these long term care residents.
A number of these measures including the preparation and use of traditional foods, Weecheewaywin support, board-leader-elders’ council visits, types of daytrips, community activities, music, planned proximity to hostel, ceremonial and spiritual supports, etc. will be discussed. One of the more innovative is the use of Videovisitation[1]. A short live demonstration of an actual resident-family/community videoconferenced visit will be included.
Related regulatory compliance issues will be discussed.
While this initiative is still in its early stages, key lessons have been learned and will be shared with participants. The outcomes to date are clearly beneficial, and our approaches may prove of value to others.
Presentation Information:
Program: Tech SalonPrimary Category: Culturally Competent Care
Subtopics: videovisitation, Clinical interactions
Region Addressed by Presentation: North America
Organization: Health Care System
Population/Demographic: ethnic group
Keywords: videovisitation, long term care, elder care, continuum of elder care, ageing in place
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