Sixth National Conference on Quality Health Care for Culturally Diverse Populations: Peer-to-Peer Practice Advancement Sessions The CEO Perspective: Improving Care for LEP Inpatients
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C-7 Speaking together: Findings from a hospital disparities collaborative

The CEO Perspective: Improving Care for LEP Inpatients
Tuesday, September 23, 2008: 2:00 PM-4:00 PM, Minn Marriott, 8th Floor - Excelsior/Lafayette
Hospital Senior Leadership plays a vital role in providing language services and improving care for limited English proficiency patients.  This presentation will provide insight from the CEO perspective from Regions Hospital about the importance of performance measurement in language services to Senior Leaders, and will also focus on how language services improvement was facilitated by Senior Leadership at Regions Hospital.

Regions Hospital, which is part of the HealthPartners integrated care system, is a 427-bed not-for-profit hospital located in St. Paul, Minnesota.  The Hospital serves a large number of limited English proficient (LEP) patients, with the most common language needs being for Spanish, Hmong, Somali, Vietnamese and ASL interpreters.  Regions Hospital was one of 10 hospitals nation-wide selected to participate in Speaking Together, a 16-month national learning collaborative for quality improvement of language services funded by the Robert Wood Johnson Foundation and housed at The George Washington University School of Public Health and Health Services.

Also presenting from Regions Hospital during the "Speaking Together: Findings from a hospital disparities collaborative" Peer-to-Peer Practice Advancement Session is Sidney Van Dyke, Director of Interpreter Services.

Presentation Information:

Program: Peer-to-Peer Practice Advancement Sessions


Brock Nelson , Regions Hospital, St. Paul, MN
    President and CEO
    Regions Hospital
    640 Jackson Street
    MS 11502H
    St. Paul MN, USA 55101

    Phone: 651-254-3067
    Fax: 651-254-0791
    Email Address: Sidney.E.Vandyke@HealthPartners.Com

    Biographical Sketch:     Brock Nelson is president and chief executive officer of Regions Hospital, which is part of the HealthPartners family of care. He was named president and chief executive officer of Regions Hospital in January 2003. As president and CEO, Mr. Nelson leads one of the largest hospitals in the state with more than 3,000 employees and almost 1,000 physicians. Located in St. Paul, Regions is a major Level I trauma center with specialty programs in women’s health, heart, cancer, surgery, orthopaedics, neuroscience, burn, and emergency care. It is also a major teaching hospital, with more than 75 percent of physicians who graduate from the University of Minnesota training at Regions. From 1994 to 2002, Mr. Nelson was chief executive officer of Children’s Hospitals and Clinics of Minnesota, in which he successfully orchestrated the merger that brought Minneapolis Children’s Medical Center and St. Paul Children’s Hospital together as one entity. Prior to the merger, Mr. Nelson served as chief executive officer of Children’s Hospital of St. Paul from 1983 to 1994. Mr. Nelson was also a vice president of United Hospital from 1976 to 1983. Mr. Nelson earned a bachelor of arts degree in economics from St. Olaf College in Northfield, MN. He earned his masters degree in health care administration from the University of Minnesota.
Sidney Van Dyke, MA , Interpreter Services, Regions Hospital, St. Paul, MN
    Director
    Regions Hospital
    Interpreter Services
    640 Jackson Street, MS 11502H
    St. Paul MN, USA 55101-2595

    Phone: 651-254-3067
    Fax: 651-254-0791
    Email Address: Sidney.E.Vandyke@HealthPartners.Com

    Biographical Sketch:     Sidney Van Dyke, MA is the Speaking Together project director for Regions Hospital, where she manages a staff of over 70 interpreters serving the hospital and five off-site HealthPartners clinics. Ms. Van Dyke is co-chair of the HealthPartners Interpreter Services Workgroup, an interdisciplinary group charged with providing organization-wide leadership regarding the provision of spoken and ASL language services for LEP patients and members, now in its fourth year. Ms. Van Dyke received a BA from St. Olaf College and an MA in organizational leadership from the College of St. Catherine.
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