Director
Cross-Cultural Communications
4725 Dorsey Hall Drive, Suite A-610
Ellicott City
MDUSA
21042
Email:
ccc@cultureandlanguage.net
Biographical Sketch: A bilingual Canadian, Ms. Bancroft holds a BA and MA in French linguistics from Quebec City and advanced language certificates from Spain, Germany, and Jordan. She has lived in eight countries and speaks five languages. With over 20 years in the field of language training and language access, she has interpreted in health care and human services, directed a community language bank of 200 interpreters and translators, taught languages and translation at universities and immigrant school, and established a health program for immigrants. Since 2000 she directs Cross-Cultural Communications, an agency devoted to language access, cultural competence and community interpreting. She has given training programs in cultural competence and community interpreting across the U.S. and is co-author of THE COMMUNITY INTERPRETER, a 40-hour training for bilingual employees. Ms. Bancroft has authored three trainer's manuals in cultural competence and a three-day program to cross-train community interpreters to perform legal interpreting.