Sixth National Conference on Quality Health Care for Culturally Diverse Populations:

A-7 Optimizing productivity for interpreter service programs

Monday, September 22, 2008: 10:45 AM - 12:15 PM
8th Floor - Excelsior/Lafayette (Minneapolis Marriott City Center)
10:45 AM
The Productivity Conundrum: Measuring an Interpreter's Work
Daniel W. Dickover, BA, Aurora Health Care; Cynthia E. Roat, MPH, Consultant
11:30 AM
The Impact of Dedicated Interpreters on Patient Throughput
Omar Torres-Kortright, Children's Memorial Hospital