Sixth National Conference on Quality Health Care for Culturally Diverse Populations:

C-4 Local, regional and national journeys to cultural and linguistic competence

ABSTRACT C-1 Local, Regional and National Journeys to Cultural and Linguistic Competence
Moderator- Wendy Jones
The journey to cultural and linguistic competence is a developmental process that evolves over an extended period of time.  No two individuals, programs or systems travel the same roads or byways while on the path to cultural and linguistic competence.  As healthcare and mental health care providers, agencies and organizations strive to plan for and implement cultural and linguistic competence; they encounter roundabouts, roadblocks, changing road conditions and road signs to lead them along the journey. This interactive Peer-to-Peer session is designed to explore the experiences of local, regional and national efforts/initiatives aimed at reducing health and mental health disparities, social and cultural inequities, increasing collaboration/community engagement, and access to care through systems reform. 

During this session, each of six presenters from-

  • Oregon’s State Health Fund Board’s Health Equities Committee tasked with designing a comprehensive health reform strategy for the 2009 state legislature,
  • School of Public Health, Hadassah Medical Organisation, Jerusalem, Israel, tackling systems reform to address social and cultural inequities within a national health insurance system, 
  • Alaska’s Department of Health and Human Services, Municipality of Anchorage working on implementation of a “Multicultural Action Plan to positively influence internal and external services and supports to Anchorage’s diverse and mainstream communities,
  • Oklahoma Department of Mental Health and Substance Abuse Services’ implementation of a systematic strategic Cultural Competency Plan,
  • The Suffolk County (New York) Department of Health Services, Office of Minority Health’s action plan for systematic implementation of the Culturally and Linguistically Appropriate Service (CLAS) Standards,
  • The Rhode Island Department of Health, Division of Family Health and Equity’s three tiered approach to implementing the CLAS standards for developing language access polices, engaging diverse stakeholders in a collaborative process to address cultural competence and language access, and building a support structure to develop tools and provide technical assistance;

will: 1) introduce their program, 2) discuss the impetus for planning and implementing culturally and linguistically competent polices, practices, structures and procedures, 3) share challenges to implementation and resolutions, and 4) explore successful approaches/strategies and outcomes.

Tuesday, September 23, 2008: 2:00 PM - 4:00 PM
6th Floor - St. Croix I (Minneapolis Marriott City Center)
A Place at the Table: Health Equities in the Context of Health Reform in Oregon
Heidi L. Allen, MSW, Office for Oregon Health Policy & Research/ Oregon Health Fund Board
Cultural Competency Program - Oklahoma Department of Mental and Substance Abuse Services
David Asetoyer, CCDC, II, Oklahoma Department of Mental Health and Substance Abuse Services
Implementing CLAS: A Local Health Department's Journey
K. Aletha Maybank, MD, MPH, Suffolk County Department of Health Services
Implementing the CLAS Standards: Creating Successful Public/Private Partnerships
Carrie Bridges, MPH, Rhode Island Department of Heatlh