Sixth National Conference on Quality Health Care for Culturally Diverse Populations:

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C-1 Effective communication: The patient experience, leadership motivators, and a framework for action

Tuesday, September 23, 2008: 2:00 PM - 4:00 PM
4th Floor - Elk Lake (Minneapolis Marriott City Center)
Moderator:
Amy Wilson-Stronks, MPP, CPHQ
2:00 PM
Effective Communication: The Patient Experience, Leadership Motivators, and a Framework for Action
Amy Wilson-Stronks, MPP, CPHQ, The Joint Commission; Sunita Mutha, MD, UCSF; Elizabeth Jacobs, MD, MPP, Rush University Medical Center; Susan Plaster, Fairview Health Services
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