Sixth National Conference on Quality Health Care for Culturally Diverse Populations September 21-24, 2008 - Minneapolis, MN
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Sixth National Conference on Quality Health Care for Culturally Diverse Populations

Sunday, September 21, 2008

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9:00 AM-12:00 PM


Preconference A-1
Innovation in cultural and linguistic competence self-assessment: Tools and processes for health care providers and organizations

Preconference A-2
Advances in curriculum: The National Consortium for Multicultural Education for Health Professionals

Preconference A-3
Addressing cultural mistrust between patients, families & providers

Preconference A-4
A model for improving language services in healthcare from California Public Hospitals' experience: Assessing your organization's readiness and drawing on innovative technologies, resources and strategies

Preconference A-5
Effective management of community health workers and promotores de salud

Preconference A-6
The EBAN experience: A novel approach to health disparities education for health professionals

Preconference A-7
Social marketing approach in designing public health messages - A step-by-step case study for methamphetamine prevention campaign for Asian American & Pacific Islander (AAPI) community

Preconference A-8
Culture and health intensives - AM

Preconference A-9
Training care-givers on how to work effectively with interpreters

12:00 PM-1:30 PM


Lunch
Preconference Lunch

1:30 PM-4:30 PM


Preconference B-1
Building organizational cultural competence

Preconference B-2
Health care disparities: Closing the gap

Preconference B-3
Cross-cultural health care ethics

Preconference B-4
An evolving interpreter training model: Research insights and interpreting competencies

Preconference B-5
Promoting culturally-based care: Teaching-learning strategies for educating nursing students

Preconference B-6
Getting beyond diversity as usual: Expanding cultural competence to address religious differences

Preconference B-7
Quality care for minority patients: Small practice perspectives

Preconference B-8
Culture and health intensives - PM

Special Session
NCIHC Forum on modes of interpreting

5:00 PM-7:00 PM


Special Session
Developing the Joint Commission's standards supporting culturally competent, patient-centered care: A forum for discussion

Monday, September 22, 2008

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7:00 AM-8:30 AM


Breakfast
Registration & Breakfast

8:00 AM-8:30 AM


Opening Drum Call to Order

8:30 AM-9:00 AM


Opening Plenary
Welcoming Plenary

9:00 AM-10:15 AM


Plenary I
Serving culturally diverse populations: Models of collaboration

10:15 AM-10:45 AM


Break
Break (Monday AM)

10:45 AM-12:15 PM


A-1
Implementing CLAS: How states use assessments to stimulate engagement

A-2
Innovations in clinical training for cultural competence

A-3
Innovative practices in multicultural health care: 3 years of health plan awards

A-4
Organizational journeys to CLAS, Part I: Readiness to engage

A-5
Addressing culture in mental health practice

A-6
Culture and innovative patient education: Role playing in real and virtual life

A-7
Optimizing productivity for interpreter service programs

A-8
Culturally competent staff in a non-culturally competent organization

12:15 PM-1:45 PM


Lunch I
Networking Lunch 1 -- Connect by location

1:00 PM-7:30 PM


Poster Session I
Poster Presentations (Group I)

2:00 PM-4:00 PM


B-1
Collecting data on diverse communities: Challenges and successes from health plans, hospitals, and health departments

B-2
Lessons learned and practical strategies for integrating diverse communities into emergency preparedness

B-3
Faith and culture in health care: Using collaborative relationships to address critical concerns -- A Roundtable Discussion

B-4
Organizational journeys to CLAS, Part II: Challenges and successes for implementation

B-5
Straight to the people: Community health worker advances in training, practice, and policy

B-6
Developing written materials in other languages: Translation practice, evaluation, and beyond

B-7
Partnering with patients to promote health literacy

B-8
Accounting for culture in patient focused care

4:00 PM-4:15 PM


Break
Break (Monday PM)

4:15 PM-6:00 PM


Film Festival
Film Festival

Roundtable A
Assessing the quality of cultural competence training – what are the markers of an effective program, and is it time for a national standard or other rating system?

Roundtable B
Globalization meets the healthcare workforce: Training, recruitment, and integration for health professionals

Special Session I
Language access policy: Laws, funding, and certification

Special Session II
Joining forces to reduce disparities: Lessons learned from the National Health Plan Collaborative

6:00 PM-7:30 PM


Opening Reception
Resource Center: Cultural Displays

Opening Reception
Resource Center: Exhibits

Opening Reception
Resource Center: Poster Presentations (Group I)

Tuesday, September 23, 2008

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7:30 AM-8:30 AM


Breakfast Roundtable
The unfulfilled promise of quality: Building patient-centered and equitable health systems

8:30 AM-9:45 AM


Plenary II
Looking forward, looking back: Health care in America and meeting the needs of culturally diverse populations

9:45 AM-10:15 AM


Break
Break (Tuesday AM)

10:00 AM-12:00 PM


Special Session III
Engaging ethnic media marketing to reduce health disparities

10:00 AM-12:15 PM


Dialogue Session 1
YOUR VOICE: What matters? What's next? -- Organizational cultural competence - A

Dialogue Session 2
YOUR VOICE: What matters? What's next? -- Organizational cultural competence - B

Dialogue Session 3
YOUR VOICE: What matters? What's next? -- Culturally competent care - A

Dialogue Session 4
YOUR VOICE: What matters? What's next? -- Culturally competent care - B

Dialogue Session 5
YOUR VOICE: What matters? What's next? -- Culturally competent workforce - A

Dialogue Session 6
YOUR VOICE: What matters? What's next? -- Culturally competent workforce - B

Dialogue Session 7
YOUR VOICE: What matters? What's next? -- Interpretation and language access - A

Dialogue Session 8
YOUR VOICE: What matters? What's next? -- Interpretation and language access - B

Dialogue Session 9
YOUR VOICE: What matters? What's next? -- Research & policy - A

Dialogue Session 10
YOUR VOICE: What matters? What's next? -- Alternative Format: All-In-One Graffiti Session

12:15 PM-1:45 PM


Lunch II
Networking Lunch 2 -- Connect by interest area

1:00 PM-7:30 PM


Poster Session II
Poster Presentations (Group II)

2:00 PM-4:00 PM


C-1
Effective communication: The patient experience, leadership motivators, and a framework for action

C-2
Partnerships for health: Addressing culture and access in rural and urban settings

C-3
Increasing minority participation in clinical trials

C-4
Local, regional and national journeys to cultural and linguistic competence

C-5
Integrating LGBT issues into the cultural competence agenda

C-6
Reaching thousands: Using the internet to improve outreach, collaboration, and information dissemination

C-7
Speaking together: Findings from a hospital disparities collaborative

C-8
Creative strategies to engage diverse communities in service design and delivery

4:00 PM-4:15 PM


Break
Break (Tuesday PM)

4:15 PM-6:00 PM


Roundtable C
Voices from around the world: An international roundtable on culture and health

Roundtable D
Creating incentives for cultural competence training: The role of financial rewards and employment agreements

Roundtable E
Race, class, and human rights: How structural inequalities affect health

Special Session IV
GLADIATORS! A bloodless, skills-based workshop about presenting evidence for language services to hostile skeptics

4:15 PM-6:15 PM


Technology Salon
Tech Salon

Technology Salon
Electronic Poster Presentations

8:00 PM-10:00 PM


Special Evening Performance
Illusion Theater: Undesirable Elements

Wednesday, September 24, 2008

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7:30 AM-8:30 AM


Breakfast
Breakfast

8:30 AM-10:30 AM


D-1
Improving health access and outcomes: What states and tribes are doing

D-2
Quality improvement for cultural competence and patient centered communication: Implementation and measurement initiatives from national organizations

D-3
Improving the quality of medical interpretation: Core competencies and training

D-4
Integrating cultural sensitivity into palliative and end of life care

D-5
Using patient navigators to bridge culture and improve outcomes

D-6
Mental health service models for immigrants and refugees

10:30 AM-10:45 AM


Break
Break (Wednesday AM)

10:45 AM-12:15 PM


E-1
Effective use of public TV for health education and outreach in ethnic communities

E-2
Collaboration between physicians, communities, and health care organizations: Improving Asian health

E-3
Regional collaborations to improve access to language services and interpreter training and support

E-3
Three personal views: How families see quality in health care for children with special health needs

E-4
A NAPH collaborative to reduce health care disparities in U.S. hospitals and health systems

E-5
CBPR: Listening, hearing, understanding, respecting and validating voices from the community

12:30 PM-2:00 PM


Closing Plenary
Closing Luncheon Address: Practicing Medicine in the Global Village

2:00 PM-5:00 PM


Post-Conference Special Session
Health promotion & prevention of health disparities for Minnesota’s refugee & immigrant communities

Special Tour A
Hennepin County Medical Center and the Center for Urban Health

Special Tour B
Center for International Health

Special Tour C
Minneapolis American Indian Center